Common Troubleshooting Errors

• Verify Email Address. If the Verify Email Address step is not completed, your account will not be created. This is a crucial step. Search for noreply@tops.org in your inbox to find this email or subject line: Verify your email address at member.tops.org

• Typos. Email addresses or passwords may be spelled incorrectly. If your email address above is inaccurate, please use this form to inform our team so we can update your account accordingly. 
  
  
• Inactive Membership. If your membership status is noted as "inactive" you will not have access to the member portal until your status has been updated. Please contact our offices at XYZ and we would be happy to assist you.